employee surveys, faq
How long does it take to have the surveys completed?
Completing our surveys should take no more than 15 minutes to be completed per employee.
How can we be sure that the surveys stay confidential?
The surveys will be assessed only by The Tandem Team - by nobody else in between.
How long does it take to get results?
Depends on the company size.
Typically your results will be ready from 2 to 4 weeks after the submission of the surveys.
Will the results be provided in person?
The results will be provided in person and discussed in person.
How often should employee surveys be conducted?
We recommend our employee surveys to be conducted annually, or as many times as you feel is needed.
How is paper survey better than electronic?
Paper format goes from the employees' hands to our hands. Which eliminate any chances of hacks or worries.
customer surveys, faq
Which survey option do you recommend? Electronic or Phone?
It all depends on your organization and the number of clients you would like feedback from.
Electronic surveys are best for an organization that wishes to get feedback from a large percentage of their clients.
Phone surveys are best for an organization that wishes to get feedback only from a smaller percentage of their clients.
A combination of surveys can also be recombined.
How long until we receive the feedback report?
It depends on the number of clients we are attempting to collect feedback from.
The whole process will be ready anywhere from 1 week to 2 weeks.
Can we choose the questions?
Yes, you may.
Although we highly recommend that we use The Tandem Team survey questions.
CORPORATE GIFTS, faq
Can we request our company logo on the gift products?
Absolutely yes. Your logo can appear on any of our available gift options.
The additional charge for a logo request is only $10.
Can we request the gifts to arrive on a certain date?
Absolutely yes. You may request the gifts to drive on a certain date.
The additional charge for a certain drops off date request is only $15.