Professional and Impressive Service
As a highly professional survey provider, we are confident that your company will be well respected and valued more highly by your clients after they take part in our survey. We strive to ensure the highest quality of service which then reflects on your company as one that values its own clients.
Our professionalism encourages honesty from clients at a high level of engaging feedback which will provide you with the knowledge you need to build strong client relationships for the long term.
A client satisfaction survey is the best way to collect feedback on important business issues from your clients. This includes: 
  • Product or service satisfaction
  • Brand perception
  • Pricing 
  • Customer service satisfaction
  • Returns and exchange process satisfaction
  • Interest in new products and services
  • ​Overall satisfaction
  • Additional comments and suggestions 
Unhappy clients cost your business money. That is why client surveys are vital to good business. By obtaining feedback from your clients, companies can identify and fix problems before their clients decide to take their business elsewhere. 

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Measure Satisfaction
In the busy world of business, it can be difficult to really hear from your clients. This is an important issue as this feedback can really be the difference between keeping a major client for years or losing them to a competitor. 
As specialists in measuring client satisfaction levels, The Tandem Team will ensure you gain valuable insight, opinion and crucially, build greater relationships with your clients through ensuring their voice is heard. ​
THE SIMPLE THREE STEP PROCESS
1 GET STARTED
Contact us to get started with our client satisfaction surveys. We will work together with you to and design the perfect survey for your needs.
2 SURVEYS
We will provide you a link to your client survey that you can email to your clients as much as you feel necessary. 
Simple as that. 
3 REPORTS
As soon as we receive a completed survey, we will transfer that information to you in each monthly report that we will be submitting. 
Our anonymous client surveys are carefully conducted and analyzed to help you understand what you’re doing well and what needs improvement. 
Giving your clients a voice! 
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You don’t know until you ask. That’s where we come in. The Tandem Team specializes in conducting confidential surveys on your behalf. 
Ideal for: 
  • Internal clients (any member of your organization who relies on assistance from another to fulfill their job duties). 
  • External clients (someone who uses your company’s product or services but is not a part of your organization). 

ELECTRONIC CLIENT SATISFACTION SURVEYS / MONTHLY PRICING 

1-25 CLIENTS
$800/year
up to 25 surveys
monthly survey reports
1-50 CLIENTS
$1,600/year
up to 50 surveys
monthly survey reports 
1-100 CLIENTS
$2,800/year
up to 100 surveys
monthly survey reports
* Set up fee of $320 apples

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