Effective as of August, 02, 2022
Terms and Conditions
Please read our Terms and Conditions of use carefully before using or implementing our services. By accessing The Tandem Team's website, or any other feature provided by The Tandem Team, you agree to be bound by these Terms and Conditions. If you do not wish to accept our terms and conditions, you may not use our website or any service provided by The Tandem Team.
The Tandem Team has the right to modify these Terms and Conditions, for any reason at any time. We will do that by posting a new updated version of our terms and conditions on our website and emailing a copy to all of our clients.
Please read our Terms and Conditions of use carefully before using or implementing our services. By accessing The Tandem Team's website, or any other feature provided by The Tandem Team, you agree to be bound by these Terms and Conditions. If you do not wish to accept our terms and conditions, you may not use our website or any service provided by The Tandem Team.
The Tandem Team has the right to modify these Terms and Conditions, for any reason at any time. We will do that by posting a new updated version of our terms and conditions on our website and emailing a copy to all of our clients.
The Tandem Team is not a 911 or Emergency Service.
Our services shall not be used for any purpose that is prohibited by our Terms and Conditions.
These Include:
ABUSE OF SERVICE
When using our services to make a whistleblower submission:
1. Abusing, harassing or threaten any person employed by The Tandem Team is not allowed.
2. You may not share our whistleblower's hotline number, online form, email, or mail reporting options for any other purpose except to promote the service while you are our client.
3. When making a submission on The Tandem Team's whistleblower system, you agree that the information you are providing is in good faith (meaning, to your knowledge, the information you are providing is 100% accurate).
4. You may not share any confidential information provided to you by The Tandem Team with any third party that is not in business with your organization. These include: proposals and contracts submitted by The Tandem Team to your attention.
INFORMATION WE COLLECT
Our whistleblower service is 100% anonymous. However, in order for us to identify that the individual submitting a whistleblower issue to us works or deals with one of our clients it is mandatory for the whistleblower to provide the company name that their submission is concerning, what is the whistleblower's relation to the company (employee, vendor, etc.), and the unique seven (7) digit company code assigned to each of our clients.
The Tandem Team will not share the phone number, email, name, or any other personal information that could identify the whistleblower, unless the whistleblower states that they would like their information shared (meaning, they would not want to stay anonymous), or we are required by law or court order to do so. Even though our whistleblower system is 100% anonymous, it is up to the whistleblower to be careful when including what information they provide during their submission as it could identify them if they include certain information that could make them identifiable. When using our whistleblower system to make an anonymous submission, the whistleblower agrees that The Tandem Team will not be responsible if the whistleblower's identity is known due to their whistleblower submission to The Tandem Team and any consequences to the whistleblower that may arise from it.
All information provided by a whistleblower on any of our five (5) reporting options will be shared with our client that the submission is concerning within 24 hours.
We will at no time collect any personal information that will help with identifying the individual submitting the complaint (first name, last name, SIN, birthday) unless the whistleblower chooses to not remain anonymous and wants to be contacted by our client directly. Email will be required if the individual submitting a whistleblower issue wishes to follow up on their submission. The email will not be shared with anyone outside The Tandem Team, unless required by law or court order.
The Tandem Team will not use or disclose any personal or business information for purposes other than those for which they were collected unless we are required by law or by court order to do so.
Our whistleblower submission service is only available if the submission you are making concerns one of our clients.
These Include:
ABUSE OF SERVICE
When using our services to make a whistleblower submission:
1. Abusing, harassing or threaten any person employed by The Tandem Team is not allowed.
2. You may not share our whistleblower's hotline number, online form, email, or mail reporting options for any other purpose except to promote the service while you are our client.
3. When making a submission on The Tandem Team's whistleblower system, you agree that the information you are providing is in good faith (meaning, to your knowledge, the information you are providing is 100% accurate).
4. You may not share any confidential information provided to you by The Tandem Team with any third party that is not in business with your organization. These include: proposals and contracts submitted by The Tandem Team to your attention.
INFORMATION WE COLLECT
Our whistleblower service is 100% anonymous. However, in order for us to identify that the individual submitting a whistleblower issue to us works or deals with one of our clients it is mandatory for the whistleblower to provide the company name that their submission is concerning, what is the whistleblower's relation to the company (employee, vendor, etc.), and the unique seven (7) digit company code assigned to each of our clients.
The Tandem Team will not share the phone number, email, name, or any other personal information that could identify the whistleblower, unless the whistleblower states that they would like their information shared (meaning, they would not want to stay anonymous), or we are required by law or court order to do so. Even though our whistleblower system is 100% anonymous, it is up to the whistleblower to be careful when including what information they provide during their submission as it could identify them if they include certain information that could make them identifiable. When using our whistleblower system to make an anonymous submission, the whistleblower agrees that The Tandem Team will not be responsible if the whistleblower's identity is known due to their whistleblower submission to The Tandem Team and any consequences to the whistleblower that may arise from it.
All information provided by a whistleblower on any of our five (5) reporting options will be shared with our client that the submission is concerning within 24 hours.
We will at no time collect any personal information that will help with identifying the individual submitting the complaint (first name, last name, SIN, birthday) unless the whistleblower chooses to not remain anonymous and wants to be contacted by our client directly. Email will be required if the individual submitting a whistleblower issue wishes to follow up on their submission. The email will not be shared with anyone outside The Tandem Team, unless required by law or court order.
The Tandem Team will not use or disclose any personal or business information for purposes other than those for which they were collected unless we are required by law or by court order to do so.
Our whistleblower submission service is only available if the submission you are making concerns one of our clients.
